Privacy Policy
We invite you to review this policy together with our Terms of Service and other policies published on the site
INTRODUCTION
1. Purpose
1. This privacy policy sets out how we use and protect information that our potential customers and customers give when they visit this website.
2. Our Commitment
2. We are committed to ensuring that our potential customers and customers privacy is protected at all times.
Any information that they provide will be handled in accordance with this privacy policy.
3. Updates
3. We may change this policy from time to time by updating this page and so you should check it regularly to ensure that you are happy with any changes.
PERSONAL INFORMATION WE COLLECT WHEN YOU VISIT OUR WEBSITE
4. Collection
4. When potential customers and customers visit our website, we’ll automatically collect certain information about the device they are using to access it.
This will include information about the website browser they are using and the IP address of their internet connection.
We may also identify their device with a unique, randomly generated, identifier.
5. Keywords & Referals
5. As our potential customers and customers browse our website we’ll continue to collect information about the website pages that they look at during their visit, how long they visit them, and what links they click on each page.
We may also record what keywords they used to locate our website and what third-party website referred them to our website.
6. Devices
6. The information we collect about our potential customers and customers is referred to as Device Information.
It’s not personally identifiable to any particular person (for example, we don’t collect or associate the visitor’s name or address with this Device Information) and it’s not stored on our systems for any longer than we need in order to allow our visitors to use our website for the purposes in which it is intended.
7. Cookies
7. We collect Device Information from potential customers and customers using Cookies.
These are small data files that are placed on the browser they use to visit our website.
Cookies often include an anonymous and unique identifier (so we know it’s their device).
Please visit our Cookie Policy for further information about how we use them.
8. More Cookies
8. Certain cookies are placed on our website in order to make it work. For example, when potential customers and customers add items to the shopping basket/cart we need to store this information on a cookie.
Please visit our Cookie Policy for further information about how we use them.
9. Third Parties Cookies
9. We may, from time to time, use cookies placed by third party companies to track and monitor potential customers and customers as you visit the website.
Sometimes, these third party cookies may include information which might, indirectly, identify you as a living person. Where we do so, we’ll always ask for your consent before we place those cookies.
Please visit our Cookie Policy for further information about how we use them.
10. Logging
10. We may, from time to time, also collect information about potential customers and customers actions on the website and record those actions in log files.
This data may include IP addresses and may include the device and browser use, and the associated internet service provider together with the date and time stamps.
We’ll only include this information for as long as it is technically necessary.
PERSONAL INFORMATION WE COLLECT WHEN YOU MAKE A PURCHASE / REGISTER FOR AN ACCOUNT
11. Personal Info
11. When potential customers and customers use our website to make a purchase of one of the services that we offer for sale, they may be asked to provide certain personal information to enable the payment and the delivery of the service.
13. Credit Cards
13. When a potential customer and customer make a purchase on our website they may also be asked to enter credit or debit card details.
In this case they may be redirected to a ‘payment gateway’ website or external connection to enter their card details, or they might be asked to enter these directly onto our website.
14. Storage of Credit Cards
14. Our customers full credit or debit card details are *never* stored on any databases we hold and no member of our staff will have access to them.
Our customers may be asked if they want to ‘store’ their purchase information for faster checkout at a later date, where they do store this information the full card information is never stored on any databases we hold. Instead we send the full information to our payment processor, who then send back a secure ‘token’ which we then use to place future purchases.
To help our customers identify stored cards, we may store the last 4 digits of the card, the type of card (e.g. Visa or MasterCard) and the expiry date.
Whenever our customers wish, they can always delete a stored card.
HOW WE USE PERSONAL INFORMATION AND DEVICE INFORMATION
15. Device Info
15. We use Device Information we collect in order to help us screen for potential risk and fraud, to improve and optimise our website (by generating data about how our customers browse and interact with our website) and to analyse the success of our marketing and other advertising campaigns.
16. Personal information
16. We use Personal Information that we collect to fulfil any order that our customers place and to communicate with them.
We may also use this information to screen for potential risk and fraud.
17. With Your Consent
17. With our potential customers and customers consent, we may, from time to time, provide them with information or advertising relating to the products and services that we provide.
SHARING YOUR PERSONAL INFORMATION AND DEVICE INFORMATION
18. Third Parties
18. We will share personal information and device information with third parties only when this is required to enable our services, for instance, in their capacity as a data or payment processor on our behalf.
We’ll only share our potential customers and customers information with third parties in so far as they assist us with using your information.
19. Applicable Law
19. We may also share our potential customers and customers personal information and device information in order to comply with applicable laws and regulations or to respond to any lawful request for information we receive from recognised authorities, or to otherwise protect our rights.
RE-MARKETING AND BEHAVIOURAL ADVERTISING
20. More Third Parties
20. We may, from time to time, share potential customers and customers device or personal information to provide them with targeted advertisements or marketing communications we believe might be of interest to them.
This may include sharing some of their information with third party networks such as Google or Facebook.
DO NOT TRACK
21. Do Not Track
21. Due to restrictions in the currently available technology, our website does not alter it’s data collection and use practices when we see a Do Not Track signal from our potential customers and customers browser.
GDPR
22. Applicability
22. Our services are for now only available to the UK market. However, If a potential customer or customer is a resident of a country where the European Union’s GDPR is applicable, they will have certain rights.
23. Contact Us
23. To exercise their rights to access their data and receive a copy of that data, or to rectify a mistake, our customers can contact us anytime.
GENERAL TERMS
24. Updates
24. This privacy policy may be updated from time to time, in order to reflect changes to our business practices or for other operational or legal reasons.
25. More Info
25. For more information please contact us using the contact details on this website.
